About Us

About Fly Club

Based in: Bhardwaj Marg, Greater Kailash, Delhi 110048, India
Say hello: +91 7450945725 • support@flyclub.com

Here’s the thing: shopping shouldn’t be confusing or slow. Fly Club exists to make it simple—clear info, fair prices, quick help when you need it.


Our story

We started Fly Club with a basic promise: if we wouldn’t buy it ourselves, we won’t sell it to you. That mindset still drives every choice—from the products we stock to the way we pack, ship, and support you after the sale.

What this really means is you get a store that cares about the details: useful descriptions, honest timelines, and real people on support who can actually solve problems.


What we do

  • Curate products that hold up. Practical, good-looking, and worth the money.

  • Deliver reliably. Clear ETAs, tracking, and proactive updates.

  • Support like humans. Quick, direct help via email, phone, and WhatsApp for order updates and troubleshooting.


How we work (the short version)

  1. Select only items that meet our quality bar.

  2. Check them before they ship out.

  3. Pack with care so what you ordered arrives exactly as expected.

  4. Own the outcome—if something goes sideways, we fix it fast.


What we believe

  • Clarity beats hype. No fluff, just straight answers.

  • Time matters. We move quickly and keep you in the loop.

  • Privacy is non-negotiable. Your data is handled with care and minimalism.

  • Do the right thing. If we make a mistake, we correct it without runaround.


Why people choose Fly Club

  • Transparent policies. Returns and refunds that read like plain English—no fine-print traps.

  • Fair pricing. The price you see is the price you pay, taxes included where required.

  • Real support. Humans who can help, not endless bots and tickets.


Ordering and delivery at a glance

  • Processing: typically 1–3 business days.

  • Delivery: usually 3–10 business days within India (remote areas can take longer).

  • Tracking: shared as soon as your parcel is handed to the carrier.

Need the full details? Check our Terms & Conditions and Return & Refund Policy.


Our promise to you

  • If a product isn’t as described, we’ll make it right.

  • If your order shows up late or damaged, we’ll sort it—fast.

  • If you have a question, you won’t get brushed off. You’ll get an answer.


Sustainability and responsibility (the practical bits)

  • We reduce waste by right-sizing packaging and reusing protective fillers where safe.

  • We choose logistics partners that let us consolidate shipments and cut down on extra miles.

  • We keep data collection lean—only what’s needed to process your order and support you.


Work with us

We’re always meeting people who like building useful things and treating customers well. If that sounds like you, send a short note and your CV to support@flyclub.com with the subject “Careers – Fly Club.”


Press & partnerships

For product samples, features, or collaborations, email support@flyclub.com with “Partnerships” in the subject. Tell us what you have in mind—we’ll get back quickly.


Contact

  • Email: support@flyclub.com

  • Phone/WhatsApp: +91 7450945725

  • Address: Bhardwaj Marg, Greater Kailash, Delhi 110048, India

  • Support hours: Mon–Sat, 10:00–18:00 IST

If you’ve read this far: thanks. We’ll do our part to make Fly Club the place you trust when you want things to just work.

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